Terms and conditions
Privacy and Data Protection Policy
The privacy of our customers and users is important to Quinta da Raza, Lda.
Quinta da Raza, Lda. undertakes to ensure confidentiality and privacy in the collection and processing of its Customers’ and Users’ data in compliance with its obligations under the General Data Protection Regulation, for which purpose this Privacy Policy has been developed.
This Privacy and Data Protection Policy helps you to understand how Quinta da Raza, Lda. processes and protects your personal data when you visit our websites and when you use our products and services. Quinta da Raza, Lda. employs the best organisational and technical practices to preserve the confidentiality, integrity and availability of the personal data which it collects and processes in strict observance and compliance with applicable legislation. By providing your personal data to Quinta da Raza, Lda., you consent to its collection, processing and disclosure in accordance with this Privacy Policy and the rules and principles contained in the Terms and Conditions of the contracts provided.
General Terms and Scope of Application
Quinta da Raza, Lda. is the entity responsible for this Privacy and Data Protection Policy. This includes this website, as well as other Quinta da Raza, Lda. websites, forms and documents that mention this policy.
Within the scope of this Privacy and Data Protection Policy, the general concepts of applicability are defined as follows:
- Customer: any entity/company/institution/individual that purchases our products and/or services;
- User: any visitor to this website, as well as to other websites belonging to Quinta da Raza, Lda.
Quinta da Raza, Lda. reserves the right to revise or modify its Privacy and Data Protection Policy at any time, namely in order to adapt it to changes in national and international legislation. We advise all our customers and users to check this page regularly.
What is Personal Data?
Personal Data is any information of whatever nature and regardless of the form in which it appears, including sound and image, which relates to an identified or identifiable natural person (the data subject).
A person who can be identified directly or indirectly, for instance by reference to an identification number or other specific elements of their physical, physiological, psychological, economic, cultural or social identity, is deemed identifiable.
Data collected
Quinta da Raza, Lda. collects data from its Customers and Users through the submission of forms created for this purpose, in digital and/or physical format.
Quinta da Raza, Lda. is the entity responsible for the collection and processing of these data, and decides the categories of data to be collected, how they will be processed and for what purposes they will be used.
All procedures performed in an automated or non-automated manner which allow the collection, organisation, storage, modification and transfer of personal data will be considered as “processing of personal data”.
Website/communications usage information is captured through automated technologies such as browser cookies and is also collected through third party tracking services (such as Google Ads, Google Analytics and Google Search Console). If you do not agree, you may opt out of the use of such technologies.
Use of Collected Data
The data collected by Quinta da Raza, Lda. is intended for communicating with Customers and Users, processing information requests, statistical analysis, satisfaction surveys and use for direct marketing purposes.
Quinta da Raza, Lda. does not sell or trade your data.
You expressly authorises Quinta da Raza, Lda. to send information about products and services that may be of your interest using your personal data for direct marketing purposes through any communication channel, including through the use of e-mail (sending of newsletters and other promotional actions. Customers can unsubscribe from the newsletter e-mail service by clicking on the newsletter link that we send via email), telephone, SMS, MMS or other forms of automatic calling. Quinta da Raza, Lda. will not sell or share its customers database with third parties.
Access to Collected Data
Quinta da Raza, Lda. does not disclose to third parties any of its Customers’ and Users’ personal data without their consent, except:
- when this is necessary so that employees, suppliers or business partners of Quinta da Raza, Lda. can provide a product or service or perform a function on behalf of Quinta da Raza, Lda.;
- when it is required or permitted by law.
Quinta da Raza, Lda. will take reasonable precautions to ensure that its employees with access to personal data are properly trained in its correct processing in compliance with this policy and legal data protection obligations. In the event of non-compliance, Quinta da Raza Lda. will apply disciplinary sanctions to its employees.
Whenever Quinta da Raza, Lda. discloses your personal data it will ensure compliance with the Portuguese Personal Data Protection Law, namely by providing contractual arrangements that ensure that third parties use the data received only for the specified purposes and in accordance with the purposes described in this policy, and that they employ appropriate security measures to protect your personal data from unlawful or unauthorised processing, accidental loss, destruction or other detrimental actions.
Sensitive Personal Data
Quinta da Raza, Lda. appreciates that you do not send us and do not disclose to us any sensitive personal data, such as information that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union association, genetic information, biometric information, health data or data relating to the sex life or sexual orientation of an natural person. Such personal data will be immediately deleted.
Storage of the Data
Quinta da Raza, Lda. stores the data of its Customers and Users on its servers located in Portugal. These servers are protected and maintained according to high security standards and in compliance with applicable privacy laws.
Storage Time of Collected Data
The length of time that personal data of Quinta da Raza, Lda.’s Customers and Users are stored and preserved varies according to their purpose.
The personal data of our website and microsites users’ will be retained while they continue to be active and are deleted at the end of such use.
The data of customers and other specific data to be retained to comply with Quinta da Raza, Lda.’s legal obligations may be retained for a maximum period of 10 years (in accordance with Article 130 of the Corporate Income Tax Code), after which they will be deleted.
Data Security
Quinta da Raza, Lda. has taken the necessary technical and organisational measures to adequately protect your data from unauthorised access and processing.
Quinta da Raza, Lda. makes all reasonable and suitable efforts to prevent unauthorised or unlawful use of your personal data, as well as its loss, destruction or damage. However, Quinta da Raza, Lda. cannot provide an absolute guarantee regarding user and/or customer data. Whenever there is a leak, loss or breach of personal data which is likely to pose a high risk to the rights and freedoms of its customers and users, Quinta da Raza, Lda. will:
- Notify the supervisory authorities within 72 hours of becoming aware of the incident;
- Report the situation promptly to the affected data subject(s).
Quinta da Raza, Lda. ensures the security of your personal data by the following means:
- use of certificate encryption in all website communications;
- limiting access to personal data (e.g. only to employees of Quinta da Raza, Lda. who need access to them for the purposes described above).
Right to Access, Correct, Object to and Delete Collected Personal Data
Under the terms of the applicable legislation, you are guaranteed, as the data subject, the right at any time to:
- access your personal data;
- request that it is corrected or added to;
- object to the processing of your data, except that strictly necessary for the provision of the service and/or legal requirements;
- request the portability of your data;
- request the deletion of your data for marketing or telemarketing purposes or inclusion in subscriber lists for the newsletter and information services.
You may request any of the above actions by sending an email to:
Quinta da Raza, Lda. will retain the personal data necessary to comply with its legal obligations.
Cookies
Cookies are small pieces of informational text which a website transfers to an individual’s hard drive for record keeping purposes.
Cookies allow the website to remember important information, making it more convenient to use. A cookie usually contains the domain name from which it came, its “lifetime”, and a randomly generated unique number or one other value. Like the majority of websites, we use cookies for a variety of purposes: to improve your online experience, for analytics and for marketing.
However, you have the power to turn off your cookies in your browser options or by making changes to your security program tools.
Quinta da Raza, Lda. reserves the right, at any time, without prior notice and with immediate effect, to modify, add to, update or partially or totally delete this information about cookies.
You should check this page periodically to confirm if any updates or changes have been made.
To learn more about cookies, visit www.allaboutcookies.org where you can find information on how to manage your settings for the various browser providers.
Links to other websites
This website may contain links to other websites of interest, including links to websites of Quinta da Raza, Lda. We are only responsible for those same websites as they are under our control.
As regards third party websites, we cannot be held responsible for the protection and privacy of any data you provide while visiting such websites. We therefore recommend that you exercise caution and always refer to the privacy statement covering the website in question.
Changes to the Privacy and Data Protection Policy
Quinta da Raza, Lda. reserves the right to modify or amend this Privacy and Data Protection Policy at any time, and will publicise any such changes.
